Freshdesk Omnichannel Suite by Freshworks

Turn your team into customer champions with Freshdesk. Manage marketing, sales and support the easy way with comprehensive suite of Freshworks products.

Plans and Pricing

Freshdesk

$49 mo
Growth
  • Automation
  • Collision Detection
  • Marketplace Apps
  • Helpdesk Report
  • SLA & Business hour
Buy now

Freshdesk

$99 mo
Value
  • Round-robin Routing
  • Custom Roles
  • Custom Reports and Dashboards
  • Customer Segments
  • Versions in Knowledge Base
Buy now

Freshdesk

$199 mo
Enterprise
  • Skill-based Routing
  • Sandbox
  • Audit Log
  • Knowledge Base Approval Workflow
  • Agent Shifts
Buy now

Delight your customers with Freshdesk Omnichannel Suite

Deliver customer delight

Offer the support the customers expect in their preferred mode to deliver delightful experiences.

Create customer champions

Empower your support agents with more context and automation to understand customer needs and deliver best solution.

Quicken customer service speed

Speed up the process to deliver remarkable customer service with best customer services tools.

Provide field service for remote agents

Route service teams efficiently based on availability, proximity and skillset, and offer customers real-time updates.
Get started with cloud today

Upgrade to our best cloud solutions, savings guaranteed.

Contact Us
Need help?

Call our award-winning support team at

Company information

Open 8am to 6pm, Monday to Friday
Mumbai, Maharashtra

Follow us on